Privacy Policy

1. Introduction

Buildaverse LLC ("Buildaverse," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use the Buildaverse website, applications, game client, and related services (the "Service").

By using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

2. Information We Collect

Information you provide

• Account information: When you create an account, we collect your username, email address, date of birth, and password (stored in hashed form).
• Profile information: Any optional information you add to your profile, such as a bio or status.
• Content you create: Forum posts, messages, comments, avatar items, and other content you submit through the Service.
• Payment information: If you make a purchase, payment processing is handled by third-party payment providers. We do not store your full credit card number or banking details.
• Support requests: Information you provide when you contact us for help.

Information collected automatically

• Usage data: Pages you visit, features you use, and actions you take within the Service.
• Device information: Browser type, operating system, and device identifiers.
• IP address: Collected for security purposes (login verification, fraud prevention, and rate limiting).
• Cookies: Small data files stored on your device. See Section 7 for details.

3. How We Use Your Information

We use your information to:

• Operate, maintain, and improve the Service.
• Create and manage your account.
• Process transactions and deliver purchased virtual items or currency.
• Communicate with you about your account, including security alerts and service updates.
• Enforce our Terms of Service and protect the safety of our users.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations.

We do not sell, rent, or lease your personal information to third parties.

4. Children's Privacy

Buildaverse is designed for users aged 13 and older. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at [email protected] and we will promptly delete that information.

In compliance with the Children's Online Privacy Protection Act (COPPA), we take the following measures:

• We require users to provide their date of birth during registration and reject accounts for users under 13.
• We do not knowingly collect more information from minors than is reasonably necessary to participate in the Service.
• Parents or guardians may contact us to review, delete, or restrict the collection of their child's information.

5. Data Sharing

We may share your information in the following limited circumstances:

• Service providers: We work with third-party companies that help us operate the Service (such as payment processors, email delivery, and hosting providers). These providers only receive the information necessary to perform their services and are contractually obligated to protect your data.
• Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Safety and enforcement: We may share information when we believe it is necessary to protect the safety of our users, enforce our Terms of Service, or investigate potential violations.
• Business transfers: If Buildaverse is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS/TLS), hashed passwords, rate limiting, two-factor authentication options, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies and similar technologies to:

• Keep you logged in and maintain your session.
• Remember your preferences (such as theme settings).
• Protect against cross-site request forgery (CSRF) and other security threats.

We do not use cookies for third-party advertising or cross-site tracking. You can manage or disable cookies through your browser settings, though doing so may affect your ability to use certain features of the Service.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct inaccurate information through your account settings or by contacting us.
• Deletion: You can request deletion of your account and personal information. Account deletion is available in your account settings and is subject to a grace period as described in our Terms of Service.
• Data portability: Where applicable, you can request your data in a portable format.
• Opt-out: You can opt out of non-essential communications at any time through your account settings or by using the unsubscribe link in our emails.

To exercise any of these rights, contact us at [email protected]. We will respond to valid requests within 30 days.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within a reasonable time frame, except where we are required to retain it for legal, security, or fraud prevention purposes. Anonymized or aggregated data that cannot identify you may be retained indefinitely.

10. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email. The "Last updated" date at the top of this page indicates when the policy was last revised. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Discord: discord.gg/buildaverse